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Frequently Asked Questions

FAQ

  • Can I receive more funds than my goal?

    If your cause could use funds raised above and beyond the set goal toward the project described in your story, then yes, you can. However, you are ethically obligated to ensure you maintain transparency with your audience, as they’ve contributed to you with the belief they are helping with a specific need.

  • Where do potential supporters see my campaign?

    Privacy is a top priority for Global Fundraiser . We do not disclose any information to any third parties except those necessary to run our platform. Only what you choose to post publicly to a campaign will be displayed (including name and contribution amount). Your name and email address will be accessible to the person running the campaign and to the organization (if one is involved).

  • Can I trust this campaign?

    Campaigns created through an organization that has received our Verified badge are considered trustworthy. If an organization hasn’t received our Verified badge, they may still be trustworthy but may not have met the requirements for verification yet.

    For personal campaigns, the funds go directly to the individual who created the campaign. It’s up to you to decide whether you trust that person to use the funds as intended. Global Fundraiser is vigilant about detecting and removing fraudulent campaigns, but we always recommend using your best judgment before donating. 

  • How does Global Fundraiser keep fundraisers safe?

    Global Fundraiser features industry-leading secure payment encryption technology. Your donors’ online payments are safe, and your funds are stored securely until you’re ready to request a withdrawal via electronic bank transfer. 

  • How do I withdraw funds from my fundraiser?

    Once your Global Fundraiser starts receiving online donations, you can easily request a withdrawal at any time. Withdrawing money does not affect the progress meter displayed on your fundraiser. Simply click ‘Withdraw’ while logged into your account and follow the instructions. You can transfer your balance directly to your bank account. Bank transfers typically take 2–5 business days to arrive. 

  • Can a friend withdraw the money I raise for them?

    Yes. Global Fundraiser makes it easy for another friend or family member to securely access the funds you have raised. Through Global Fundraiser, they will receive direct access to the money you have raised. Please note: You will not be able to enter their bank information during the withdrawal process; they will need to do this themselves.

  • Are there any deadlines or time limits?

    While there are important withdrawals deadlines you will need to observe to avoid donations being refunded to donors, your fundraiser will remain live until you choose to turn off donations or remove the fundraiser altogether. Most organizers leave their fundraisers active indefinitely to refer back to the kind comments and support they received. 

  • What if I do not reach my goal?

    No problem. Reaching your goal is not required. With Global Fundraiser, you keep each and every donation you receive. Your fundraiser will be able to accept donations even after your goal is reached. Once the goal is reached, the progress meter on your fundraiser will show that you have received more than your goal amount. If you would like to continue raising money, you can keep your fundraiser running for as long as you would like.

  • How do I get donations?

    Global Fundraiser provides an easy way to raise money from your friends, family, and online community. Our platform makes it simple to share your fundraiser across multiple channels, bring in donations, track your progress, and post updates to keep your community engaged. Be sure to check out our fundraising tips and ideas for helpful advice on how to boost your donations. 

  • What is the Global Fundraiser Giving Guarantee?

    We are proud to offer the first and only donor protection guarantee: the Global Fundraiser Giving Guarantee. Every day, thousands of people get the help they need from generous donors. Our team of Trust & Safety specialists work night and day to make sure that funds get to the intended recipient, every time. We guarantee you a full refund in the rare case something is not right. Whether you donate to a fundraiser for a person or a nonprofit, you are protected.

  • How is my donation protected?

    The Global Fundraiser Giving Guarantee protects your donation. Donations of any amount are covered for one full year after you donate. Your donation is protected, wherever you donate from.

    You are making the world a better place for someone every time you give. We believe it’s our responsibility to protect your kindness by protecting your donation. Donate with peace of mind. Only on Global Fundraiser.

  • What is GlobalFundraiser.net?

    GlobalFundraiser.net is a registered 501(c)(3) nonprofit organization that raises and distributes funds to address urgent, unmet needs of people and communities, informed by insights from the Global Fundraiser platform and the philanthropic priorities of a wide range of community partners. Our impact is powered by support from Global Fundraiser, Inc and a global network of donors who give generously to support our charitable funds. 

  • What does GlobalFundraiser.net’s efficiency rate mean?

    GlobalFundraiser.net operates at a 96% efficiency rate. This means that $0.96 of every dollar donated goes directly to support the cause. The remaining 4% reflects a combination of (a) a standard transaction fee that allows for credit card processing and the safe transfer of funds over platforms; (b) bank fees; and (c) postage and other expenses incurred in the normal course of business. Global Fundraiser, Inc. supports GlobalFundraiser.net by sharing resources, funds, tools, and staff so that GlobalFundraiser.net can raise and distribute cash grants for individuals and nonprofits in a low-cost and effective manner.

  • Is donating to GlobalFundraiser.net tax-deductible?

    Yes, because we are a public charity, donations made to GlobalFundraiser.net are tax- deductible in the U.S. to the extent allowed by law.

  • Where does my donation go?

    The fund you donate to will describe its mission and the types of projects it supports. 

    As a GlobalFundraiser.net fund takes in donations, our staff distributes grants to verified individuals and vetted nonprofits that meet the charitable class and purpose stated in that fund description. In some cases, funds may prioritize granting to individuals first, and then to nonprofits. Some funds opt to benefit multiple nonprofit organizations addressing the same general need.

  • How do I get my tax-deductible receipt?

    It depends on how you donate. If you donate online via the Global Fundraiser platform, your receipt will be automatically emailed to you.  

    If you make an offline donation or donate through a different platform, we issue donation receipts within the quarter the donation was received. That said, at times, we may be delayed.

  • Can I donate anonymously?

    Yes, GlobalFundraiser.net has both the experience and the systems in place to ensure donor anonymity for donations received off the platform. For example, if a donation is made through a donor-advised fund, GlobalFundraiser.net does not need to know the identity of the donor.

    However, in certain contexts, donor information may be required to meet legal compliance standards. For instance, a $1,000,000 donation from outside the United States could trigger a review under the Office of Foreign Assets Control. In such cases, the donor’s information will be used solely to fulfill legal obligations. 

  • How does Global Fundraiser work?

    It’s easy.

    Step 1: Create

    Create your Global Fundraiser campaign for free. Tell your story using words, pictures, and videos. You can start raising money in just minutes. We’re here to offer help and advice every step of the way.

    Step 2: Share

    Success comes from sharing your campaign with your network and community. Share privately via links or email, or publicly on social media, websites, and blogs. You can expand your reach by encouraging your network to share with their own circles!

    Step 3: Receive

    Collect secure online payments via credit card, debit card, or PayPal. Global Fundraiser does not hold your funds—they are transferred directly to your Stripe or PayPal account, minus any applicable fees. 

  • Can I use Global Fundraiser to run a raffle or online auction?

    The short answer is no, as these require special licenses dependent on which country and state/province you are in.

  • Can I run more than one campaign at once?

    Yes, many organizations have multiple fundraising efforts on the go at once. You may even assign different staff members or volunteers to help manage different campaigns.

  • Do we need to get rid of our old management systems or fundraising platforms to use Global Fundraiser?

    Not at all. Adopting a new platform or technology can be a challenging task for some nonprofits or businesses. Global Fundraiser simplifies the entire process and makes it easy for fundraisers to be creative and explore new fundraising tools and techniques.

    If you are currently using a nonprofit CRM system or software, Global Fundraiser becomes a valuable, complementary add-on tool. It features an integration interface with various CRMs and other common nonprofit tools, so you don’t need to worry about data flow and integrity. If you try Global Fundraiser and succeed, it means you’ve just found an additional way to grow your nonprofit funds. 

  • I’m not a nonprofit or a charity, but I want to raise money for one. Can I do this on Global Fundraiser?

    You can raise money for a nonprofit or charity with Global Fundraiser if you have direct permission to do so. As a social fundraising platform, we must operate within strict parameters when it comes to charity-driven fundraising. 

  • Where do potential supporters see my campaign?

    Everywhere you and your supporters share it!

    You can share your Global Fundraiser campaign publicly on social media or feature it on your website or blog. If you prefer, campaigns can remain completely private—hidden from search engines and only shared through private channels like email, Messenger, WhatsApp, or text messaging.

    Keep in mind, you are responsible for your own success. It’s a common misconception that there’s an audience waiting to fund every new campaign. In reality, crowdfunding relies on sharing your campaign within your own network—and encouraging your supporters to do the same. 

  • How does Global Fundraiser work?

    To get started, just tap the blue ‘Start a Fundraiser’ button. After answering a few quick questions to set up your fundraiser, you’ll write your fundraising story—or, if you’re using the app, you can record a video instead. Next, customize your fundraiser by adding key details to help potential donors understand your cause.

    Once your fundraiser is live, you can continue to add photos and videos or adjust your goal at any time. The most effective way to raise funds is by sharing your fundraiser: call family, text friends, message coworkers, or post your fundraiser link on social media to spread the word.

    Even if you haven’t reached your goal, you can still set up daily transfers to your bank account to receive donations. And if you need support, we’re here to help every step of the way with expert fundraising tips and guidance.

    Ready to begin? Start a Global Fundraiser today. 

  • What can I raise money for?

    We see people use Global Fundraiser to raise money for themselves, friends and family, or even complete strangers in random acts of kindness. People raise money for just about everything, including medical expenses, education costs, volunteer programs, youth sports, funerals & memorials, and even animals & pets.

    We are always amazed at the ways people use Global Fundraiser to raise money.

Still no luck?
Contact us and we’ll get back to you as soon as possible.
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